Vstamp App Privacy Policy

Privacy Statement

The Vstamp mobile application (“App”) is provided by Vstamp Team (“we”, “us”, or “our”). We are committed to protecting and respecting the privacy of users of the App (“you” or “your”). This privacy policy (“Privacy Policy”) outlines the basis on which any personal data collected from you, or that you provide to us, will be processed. Please read the following carefully to understand how we will use your personal data.

Information We Collect and Process

We collect and process the following types of information in accordance with applicable data protection laws:

• Registration Details: Information you provide during sign-up, including name, email, mobile number, and optionally, age and gender.
• Usage Data: Information about your participation in the Vstamp Rewards Programme, including purchase history and any other information you voluntarily provide.
• Location Data: If you allow location access, we collect location data to enhance features such as finding nearby merchants or providing location-based offers. Location data is collected only while the app is in use and is not stored after use.

Your data may be analyzed to understand your engagement with the Rewards Programme, purchasing preferences, and to tailor offers or information that might be most relevant to you. We may also use this information to generate aggregated, non-identifiable data for analytics.

If any of your personal details change while using the App, please update them via the app settings or by contacting us at [email protected].

Retention of Your Personal Data

We take appropriate measures to secure your personal data. Data is retained for the duration of your use of the App and for an additional period of six (6) months after you cease using the App unless a longer retention period is required by law.

Cookies and Similar Technology

Our App uses cookies and similar technologies to improve your experience and track usage patterns. Cookies are small data files stored on your device. Some are session-based (expire when you close the app) and others are persistent (remember you between sessions).

We use the following types of cookies:

• Essential Session Cookies: Allow you to navigate the App and use its features.
• Functionality Cookies: Store preferences like language or region and enhance your experience.
• Performance Cookies: Collect anonymous data on how users interact with the App to help improve functionality.

You can control cookies via your device settings, though blocking them may impact the full functionality of the App.

Disclosure of Information

We may share your personal information in the following scenarios:

• With Service Providers: To operate and support the Vstamp Rewards Programme.
• Business Transfers: In the event of a sale, merger, or acquisition of our business.
• Legal Compliance: Where required by law or to comply with regulatory obligations.

Cross-Border Transfers

If we transfer your personal data outside of your country for processing or storage, we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or equivalent legal mechanisms.

Your Rights

As a Vstamp user, you have the following rights regarding your personal data:

• Access: Request access to the data we hold about you.
• Correction: Request changes to any inaccurate or incomplete personal data.
• Erasure: Request deletion of personal data under certain conditions.
• Portability: Receive your personal data in a commonly used, machine-readable format.
• Objection and Restriction: Object to or request restrictions on data processing.
• Automated Processing: Opt out of any decision-making based solely on automated processing.

To exercise any of these rights, please contact us at [email protected].

Changes to Our Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be notified in the App or via email as appropriate. Continued use of the App implies acceptance of any changes.

Contact Us

For questions or comments regarding this Privacy Policy, please contact us at [email protected].